Every customer has the right to return ordered items in fourteen days after receiving without having to provide grounds.
If you as a customer are a consumer (i.e. a natural person concluding a legal transaction for purposes not predominately attributed to a commercial or self-employed occupational activity), you have a statutory right of withdrawal regarding the agreement concluded with Barlize of which we inform you as follows.

Right of Withdrawal

The customer has the right to withdraw from the contract with the vendor Barlize within fourteen days without having to provide grounds.
The period for withdrawal is fourteen days from the day on which the customer or a third party who is named by the customer (not the carrier) has taken possession of the final article of goods which was subject of the contract.To exercise the right of withdrawal, the customer must inform the vendor Barlize of the decision to withdraw from the contract with the vendor Barlize by making a clear statement to this effect (e.g. by sending a letter in the mail, by fax or by email). The customer can, but is not required to, use the attached model withdrawal statement for this purpose.To meet the deadline, it is sufficient for the customer to dispatch the notice of exercise of the right of withdrawal before the withdrawal period expires.The customer must send the item(s) back in their original packaging.Consequences of WithdrawalIf the customer withdraws from the contract with the vendor Barlize, the vendor Barlize must refund all payments received from the customer including the costs of delivery (with the exception of any additional costs incurred because the customer chose a different method of delivery from the standard, most economical method of delivery offered by the vendor Barlize) immediately, at the latest within fourteen days after having received notice of withdrawal from the contract. The refund shall be made using the same means of payment that the customer used in the original transaction unless the vendor Barlize and customer explicitly agree on another means of refund; in no case resulting in additional charges for the customer. The vendor Barlize can withhold the refund until the goods have been returned or the customer has proved that they have been sent back, whichever comes first.

The customer shall hand or send the goods back to the vendor Barlize immediately, at the latest within fourteen days from the day on which the customer notifies the vendor Barlize of the withdrawal from the contract. To meet the deadline, it is sufficient for the customer to dispatch the goods before the fourteen-day period expires.

The customer bears the direct costs of returning the goods. The customer must pay compensation for a loss of value of the goods only if the loss of value is the result of unnecessary handling (i.e. not necessary to examine the quality, features and functionality of the goods)

The above right of withdrawal does not apply to contracts concerning

The delivery of goods that are not prefabricated and whose fabrication depends on an individual selection or determination by the customer, or that are obviously tailored to the personal requirements of the customer;

The delivery of goods that spoil quickly or whose expiry date is quickly exceeded.

The above right of withdrawal lapses for contracts concerning

The delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken;

The delivery of goods that, due to their nature, cannot be separated from other goods that they were mixed with after delivery;

The delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.